DieselWin Terms and Conditions

Welcome to DieselWin. These Terms and Conditions govern your use of our website and services. By registering an account with us, you confirm that you have read, understood, and agree to be bound by these terms. At DieselWin, we operate under a licence issued by the State of Anjouan under the Computer Gaming Licensing Act 007 of 2005, and we expect every player who joins DieselWin Casino to play by the rules set out below.

About Our Company

Our services are owned and operated by Win Top Ltd, a company registered under number 16122 with its registered office at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We operate through an appointed independent representative, Winstrax Ltd, registration number HE 479794, based in Nicosia, Cyprus, which acts as our payment operator. We hold B2C gaming licence No. ALSI-202509029-FI1, issued in Anjouan, and we conduct our business in accordance with the obligations that licence imposes on us.

Eligibility and Account Registration

You must be of legal gambling age in your jurisdiction to create an account with us. Our platform does not permit anonymous play — registration is required, and we ask you to complete your personal data and activate your e-mail before any bonus or withdrawal can be processed. We may also require verification by phone call as part of our standard checks. Only one account per person, household, or IP address is permitted at DieselWin, and we reserve the right to close duplicate accounts without notice.

Restricted Territories

We do not accept players from a number of jurisdictions, including Afghanistan, Belarus, Curaçao, Cyprus, Estonia, Iran, Iraq, Israel, Lithuania, Malta, the Republic of Moldova, Myanmar, Romania, Russia, North Korea, Sweden, Ukraine (including Crimea), the United States of America, Cote d'Ivoire, Armenia, Georgia, Netherlands Antilles, all FATF blacklisted countries, and any other jurisdiction we may deem prohibited. This list is not exhaustive, and we may amend it at any time at our sole discretion. It remains your responsibility to confirm that online gambling is lawful where you reside.

Deposits, Currency and Payment Methods

Our internal operating currency is the euro. At Diesel Win, we accept Visa, Mastercard, Skrill, Apple Pay, Google Pay, Revolut, and cryptocurrency including Bitcoin, Ethereum, Litecoin, Dogecoin, Tron and Tether. We do not publish fixed minimum deposit or withdrawal amounts, and these may vary depending on your chosen payment method. Bonus terms reference maximum bet caps across several currencies, including USD, CAD, BDT, PLN, CZK, NZD, AUD, CHF, DKK, HUF, BGN and NOK, for players whose preferred reference currency differs from the euro.

Withdrawals and Wagering Requirements

Any deposit made with us must be wagered three times before the connected funds become eligible for withdrawal. Where multiple deposits are made without intervening play, the combined total must be wagered before a cashout is permitted. We may request verification documents before processing any withdrawal, and we reserve the right to lock an account if we cannot reach you by e-mail or phone within two weeks of a withdrawal request.

Withdrawal limits at DieselWin Casino are tied to your VIP level, ranging from €7,000 at Bronze up to €30,000 at Obsidian. Daily, weekly and monthly limits are set out in separate policies published on our site. If your winnings exceed the applicable monthly limit, we will pay the balance in monthly instalments not exceeding that limit until the full sum is settled. Our target processing times range from 24 hours at lower VIP tiers down to 1 hour at the highest tier; these are estimates only and are not guaranteed.

Bonuses and Promotions

Our welcome package terms set a Max Bet Cap of €5 (or its equivalent in other listed currencies) while a bonus is active, and bonuses are generally valid for seven days unless otherwise stated. Wagering contributions vary by game type: slots contribute 100%, buy-feature titles 50%, live roulette and blackjack 10%, crash, casual and mines 5%, while card games, virtual sports, lottery, scratch, craps, poker, video poker, fishing and game shows contribute 0%. Craps and video poker likewise contribute 0% towards wagering requirements.

We also run additional promotions such as WinStreak, offering €750 for completing all steps within seven days, our progressive jackpot with a €1,000,000 prize pool, and cases and promocode offers within our Free Money section. Our Premium Shop allows Chips earned on deposits to be redeemed for items ranging from slot bonuses to lifestyle vouchers. If you have a pending withdrawal request, we will not credit any bonus to your account, and any unactivated bonus is automatically cancelled once a withdrawal is requested.

VIP Programme and Loyalty Rewards

At DieselWin, we operate a seventeen-level VIP ladder based on three parallel metrics: lifetime deposits, Gems earned from deposits, and Stars earned from wagering. A level is only awarded once all three thresholds are met and you confirm the Level Up action yourself. We do not downgrade levels due to inactivity, and only real-money deposits and wagers count towards qualification — bonus-funded play does not. Our VIP benefits include daily cashback on net loss ranging from 3% to 40%, daily rakeback from 5% to 60%, level-up bonuses, free spins, and for higher tiers, a personal VIP manager and exclusive promotions.

Game Fairness and Providers

We work with around 120 game providers, including Evolution, Playtech, Hacksaw Gaming, Nolimit City, Pragmatic-style studios and many others, offering slots, live dealer tables, jackpot games, crash, card games, virtual sports and more. Our Top Live Casino and Live Games categories feature studios such as Evolution, Ezugi, Plati+ Live and Betgames. We make reasonable efforts to ensure all games listed on our platform operate fairly and transparently, in accordance with the standards expected under our licence.

Responsible Use of Our Platform

You agree not to use any automated tool, bot, or exploit to gain an unfair advantage while using DieselWin's services. We may suspend or terminate your account if we reasonably suspect fraud, collusion, bonus abuse, or any breach of these Terms and Conditions. We encourage responsible gambling and provide tools to help you manage your play; however, you remain responsible for monitoring your own gaming activity and spending.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We will publish the revised terms on our site, and continued use of DieselWin Casino after such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of your rights and obligations.

Contact Us

If you have any questions about these Terms and Conditions, our support team is available 24/7 via live chat and e-mail at [email protected]. Whether you reach us through our website, our iOS app, or messenger channels available to higher VIP levels, we are here to help you with any issue related to your DieselWin account.